HR Management 2022
in the Microsoft Dynamics World
Published on March 01, 2022
Agenda
To the Point
The HR Software Market in 2022
What do customers expect from HR digitization in 2022?
How well does the Microsoft world meet customer needs in HR management?
HR Management in the Microsoft World: the HR for Dynamics Toolbox
How does the HR for Dynamics Toolbox work?
Customer Voices HR for Dynamics
Potential for Microsoft Partner
Potential for Microsoft
To the Point
Microsoft, Hubdrive and Partners together offer the HR for Dynamics Toolbox, currently the most exciting HR management solution in the world. In this combination, the Toolbox not only exceeds the competition, but above all the expectations of customers - in all areas of HR management.
Companies can look forward to significant and noticeable improvements in their HR management, even in the short term. The dissolution of IT islands, automation of administration and rapid implementation of the solution will save a lot of time and money.
The familiar Microsoft environment makes it easy for employees to get started immediately. Best practices guide them to perform their tasks successfully and with fun.
The HR Software Market in 2022
Competition between players in the global HR software market is enormous. Well-known providers such as Workday and SAP SuccessFactors are joined by a number of smaller, local providers.
With the outbreak of the Corona Pandemic in 2020, the desire to digitize the HR department in a timely manner turned into the need to digitize very quickly in many companies. Companies thus began to look much more intensively at digitizing the HR department and discovered almost incidentally that there was much greater potential for improvement here than had previously been suspected. Since then, companies have prioritized digitization in HR much higher.
The volume of the global HR software market is expected to grow to $9.2 billion in 2024. Market Analysis
What do customers expect from HR digitization in 2022?
Did you know that the average HR department uses seven different software applications to organize their department? All data has to be entered multiple times and automation is nearly impossible. In addition, the programs are completely different in terms of operation. Routine tasks have limited automation and many processes are actually still handled analogously on paper. There are countless Excel lists, of which one never knows exactly the current versions.
However, most companies have now recognized the opportunity and are willing to invest in digitizing their HR department. Their primary motivation is to replace individual IT islands with a holistic solution and automate administrative tasks.
So what do HR software providers need to do to win over HR customers and secure a share of this exciting market? First, we need to understand the customer, their requirements and expectations. Customers have the following criteria when evaluating the ideal HR solution for their own company:
(Inspired by: Roland Berger "What is going on in the world of HR software?")
Holistic
Companies want to exploit the full potential of digitization in HR for themselves. To do this, they need a holistic HR software that enables full 360° digitization of the HR department. Therefore, customers expect a wide range of functions from software providers. In addition to extensive functions, customers want to find so-called best practices in the software, i.e., ready-made workflows and automations that they can switch on or use at any time.
Many companies have locations in several countries. Each country has its own specific requirements. So the future HR software must also be holistic in terms of country specifics.
The perfect HR solution therefore has a wide range of functions, contains many best practice processes and can map country-specific rules and regulations.
Modular
In the long term, companies would like to exploit the full potential of digitization in HR, i.e. the full 360° digitization of the HR department. However, many companies would like to start the digital transformation by solving a current pain point. The future HR software must therefore not only be holistic, but also modular.
User-Friendliness
Modern users expect software to be intuitive and easy to use without major training. Young people in particular are used to simply "getting started" without having to read manuals or watch training videos.
Companies want HR self-services, such as vacation requests or master data changes, to be used willingly and easily by all employees. The software should be quickly accepted thanks to its high level of user-friendliness.
Flexibility
Good software adapts to the requirements of the user. Forms, processes and automations of routine tasks can be easily changed without extensive programming. Ideally, these adjustments can be made directly by the HR department, the customer's IT or a trusted external Partner.
Access from the home office, the office or on the road must be possible. Employees have a choice of different front ends, such as an app for their smartphone or the use of their favorite web browser. Flexibility is also expected in relation to the complexity of changing company sizes. Own growth, the acquisition of companies or, conversely, cost adjustments with a reduced number of employees are expected.
Automation
Customers expect the future HR software to provide them with significant support in process automation. This expectation relates primarily to HR administration and self-services. The software should come with an extensive and professional library of automations. Customers want to be able to switch on the automation of routine work processes individually and the automations should be easily modifiable. An intelligent HR solution is expected.
Integration
In the context of digitization, customers expect the dissolution of their IT islands - all HR work in one solution! The information should be entered only once and be available to all authorized persons for viewing or further processing.
For the few programs outside the customer's integrated HR world, proven standard interfaces should be available that only need to be switched on. Integration projects between individual software solutions are something customers want to avoid at all costs. They are costly and risky.
Service
Companies expect proactive support during the implementation of their HR software. The goal is to establish as many improvements as possible as quickly as possible. Afterwards, customers want to be able to rely on fast and competent support. They want to choose between personal support or self-services, such as eLearning, tutorials, video portals or similar.
Prices
Customers expect fair and attractive prices for the improvements in their HR departments. ROI should be achieved within 18 to 24 months. In addition, customers want the flexibility to choose whether to purchase or subscribe to the solution.
Implementation
The implementation of the improvements in the HR department should be fast, secure and cost-effective. Standardized best practice procedures ensure rapid and low-risk implementation. Small and medium-sized companies often want to be able to carry out the implementation themselves. However, they expect the provider to be able to enable them to do so. Corporations want to be able to rely on a competent partner network of the vendor with experience in implementing international projects.
How well does the Microsoft world meet customer needs in HR management?
The HR for Dynamics Toolbox from Hubdrive, Microsoft and Partners meets all customer expectations for a modern HR solution. In many areas, expectations are even exceeded. With the HR for Dynamics Toolbox, Microsoft, Hubdrive and the Partners are able to exceed the customers' desire for more efficiency in the HR department through the dissolution of IT islands and automation, as well as the expectation of innovative, easy-to-use software in combination with rapid implementation in all areas.
Holistic
With the HR for Dynamics Toolbox, the Microsoft world currently offers the largest range of functions for the full 360° digitization of the HR department and thus even exceeds the high expectations of modern HR customers. In doing so, Microsoft is taking a different approach than the classic providers of HR software.
In the HR for Dynamics Toolbox, Microsoft, Hubdrive and Partners combine the most innovative HR components into a fully comprehensive HR solution. The entire employee lifecycle is supported - from recruiting to employee administration to employee development.
The HR for Dynamics Toolbox has been continuously developed for over 17 years and has a high level of maturity in all areas. The 16 HR modules cover the entire employee lifecycle - from recruiting to employee administration to employee development. Whether video conferencing with applicants via Microsoft Teams, employee development via the Hubdrive Talent module to CV parsing - HR for Dynamics can provide the full 360° digitization of the HR department.
In the areas of HR Administration and Self-Services, the Toolbox contains extensive and easily customizable pre-built workflows and automations.
Templates for country-specific rules and regulations are also available. A customer in the USA will find important US evaluations on veterans just as a German customer will find the integration of the Federal Employment Agency. But also labor laws, such as mandatory breaks, vacation entitlement, health checks and vaccinations are adapted to the country specifics.
Thanks to the business platform strategy and the integration of Partners, Microsoft currently has the largest offering for HR customers worldwide. No competitor offers such an extensive library of functions, best practices for immediate use and country-specific rules.
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Modular
The HR for Dynamics Toolbox is modular and flexible scalable. This means that HR for Dynamics enables different implementation strategies. Like a car configurator, customers put together the modules they need for the upcoming improvements in HR. The individual components are no longer visible to end users. They have been merged into a solution that has been put together to meet the exact needs of the user. Users see exactly the functions and processes they are responsible for, based on their specific role in the company, their industry, their region and their permissions. The HR for Dynamics Toolbox is a holistic offering, but it is tailored to the needs of each employee. Such a custom-fit solution is a game changer for the digital transformation of HR departments worldwide.
Companies can start with individual modules and solve current pain points. Then, they can continuously make further improvements to HR in phases. Or they can immediately realize the full 360° digitization of HR as part of an appropriate implementation strategy. The licensing model of HR for Dynamics is also modular, so customers only ever pay for what they actually use.
User-Friendliness
Ease of use is enormously important for companies. They don't want to spend months training their employees to work with new software. HR for Dynamics Toolbox is designed to be modern, intuitive and user-friendly. The interface corresponds to the familiar Windows and Office 365 and is therefore already familiar to most users. Outlook, Teams or Word are already familiar to many users from their previous work environment.
The intuitive design of the workflows means that nothing stands in the way of the typical desire - to get started immediately. Special focus was placed on processes that affect every employee in the company, such as vacation requests, time recording or sick leave. These can be done immediately and intuitively on the smartphone without any training.
Flexibility
The HR for Dynamics Toolbox can be customized very easily. The whole thing works via drag & drop. No programming knowledge is required. In a few minutes, workflows are changed, a field is added to a mask and the sorting in a list is adjusted. The adjustments can be made by the customer's IT or HR departments themselves. Alternatively, a vast Microsoft Partner Network is available to help customize the HR solution.
With HR for Dynamics, users themselves have the choice. Access from the home office, the office or on the road is already possible in the standard software. Employees can use HR management in their favorite web browser, the familiar Microsoft Outlook, Microsoft Teams or alternatively mobile in a smartphone app
The HR for Dynamics Toolbox is suitable for all company sizes and can adapt to changing company sizes. Modules can be activated or deactivated at any time. The flexibility of the solution allows customers to grow, to buy companies, or conversely, to make cost adjustments when the number of employees is reduced. The licensing model ensures that only as much is paid for as is actually used.
Combined with the Microsoft Power Platform, HR for Dynamics can even map extensive individual workflows and automated mass data changes for large companies. The transfer of remaining vacation for thousands of employees is just as fast and secure as the mapping of extensive and multi-level overtime calculations. HR for Dynamics is up to the complexity of large companies.
Automation
With the HR for Dynamics Toolbox, companies can automate a great deal of routine tasks. Especially in the areas of HR administration and self-services, the solution includes an extensive library of easily customizable pre-built workflows and automations. Customers can simply turn them on. Routine workflows can be completely taken over by the solution within a few days.
However, customers can also customize the workflows - even themselves if they wish. This is very easy to do via drag & drop without any programming knowledge.
Integration
In the context of digitalization, customers expect the dissolution of their IT islands - all HR work in one integrated solution! The HR for Dynamics Toolbox fulfills this wish like no other provider worldwide. The high expectations of customers are even exceeded.
HR for Dynamics Toolbox contains everything customers expect from a complete solution. Therefore, there is no need to continue running any solutions in parallel. Even the many Excel files for employee management are obsolete. All in all, all of the customer's previous IT islands are replaced by HR for Dynamics.
The components of HR for Dynamics Toolbox automatically integrate with the Microsoft Cloud and Dynamics 365 Business Platform, making cross-departmental working possible.
Immediately after activating the solution in the platform, a world of fully integrated working with a fantastic user experience is created for every department and every employee - without a previous integration project. All data is captured only once, is available to all authorized people in the company, and HR is freed from unpopular routine activities.
For example, sales commissions entered by Sales are automatically available to HR, as are the hourly bookings of employees from Service and Consulting. Approved vacation requests or travel receipts from all departments are also automatically available to HR. Conversely, all employees can, for example, check their remaining vacation time on their cell phone or PC.
However, the desire for integrated working does not end at the company boundaries. Here, too, the superiority of the HR for Dynamics Toolbox, Microsoft's strategy of working closely with Partners - and, of course, Microsoft's market position - becomes apparent. For all common external systems that HR customers like to use, there are connections from Partners that only need to be switched on and configured. Within a very short time, data can be exchanged fully automatically with these external systems - without prior risky integration projects!
Jobs are published fully automatically on all common job portals such as LinkedIn, the German Federal Employment Agency, Xing, StepStone, Google Job, Broadbean and the company's own website, and applications are transferred directly to the HR system.
But also payroll systems such as ADP, sdworx, Datev, SAP, NAPA3 and many more are integrated quickly and easily - of course, as always, without costly integration projects!
All in all, no other manufacturer in the world offers such a wide range of options for quick and easy fully integrated communication within and outside the company. Of course, this also means that no competitor can currently match Microsoft's offerings in the field of human resource management in terms of time and money saved.
Service
Through the Customer Success Manager concept, HR for Dynamics proactively supports customers. An experienced consultant accompanies their customers during the implementation of the first improvements and then continuously in achieving their further goals. He ensures that you realize the full potential of the software for your company.
Support at HR for Dynamics is provided on-site by Dynamics Partners and online by the software vendors Hubdrive and Microsoft. This combines the best of both worlds - the local Partner on site, who knows their customers very well, and professional software support from the globally positioned software manufacturers (ISVs).
Self-services such as eLearning, best practice libraries, online implementation training and videos are also available. Hardly any other manufacturer can access such an extensive and active Partner Service Network as Microsoft.
Price
The price-performance ratio of HR for Dynamics Toolbox is more than exciting for many customers. By breaking up IT islands and automations, companies save much more time and money than expected. At the same time, the improvements can be realized faster than expected.
Many companies already use modules of the solution in a different context, such as Office 365 and Microsoft Teams. The additional licensing costs are then often lower than expected. Customers can buy elements from HR for Dynamics Toolbox or rent them as a subscription for a monthly fee. Regardless of which option you choose, you can use the solution in the Dynamics Cloud or run it locally in your company.
In sum, leveraging existing licenses and quickly realizing improvements makes HR for Dynamics perhaps the most attractive HR offering on the market. ROIs of less than one year are possible.
Implementation
Roland Berger's decision criteria chart showed that customers do not want to invest time and money in expensive IT implementation projects. HR for Dynamics Toolbox exceeds customer expectations here as well.
Due to intuitive user guidance, a large part of the components can be used immediately after activation. The experience of hundreds of customers has been added to the Toolbox as a library of best practice workflows. Simply switched on, HR for Dynamics takes over routine tasks from day one.
In addition, HR for Dynamics supports the typical implementation strategies of all company sizes. Through extensive eLearning and best practice guides, SMEs can implement on their own or with little support.
For large companies, global Implementation Partners such as KPMG, Ernst & Young, Microsoft Consulting Services, Cosmo Consult or DXC are available.
The Microsoft base technology is robust and many Partners are very familiar with it. The project risk, even of extensive implementations, is manageable due to proven procedures.
Customer voices about HR for Dynamics
HR Management in the Microsoft World: The HR for Dynamics Toolbox
With the HR for Dynamics Toolbox, the Microsoft world currently offers the largest range of functions for the full 360° digitization of the HR department and thus even exceeds the high expectations of modern HR customers. In doing so, Microsoft is taking a different approach than the classic providers of HR software.
In the HR for Dynamics Toolbox, Microsoft, Hubdrive and Partners combine the most innovative HR components into a fully comprehensive HR solution. The entire employee lifecycle is supported - from recruiting to employee administration to employee development. The HR for Dynamics Toolbox consists of 6 components
The individual components are no longer visible to end users. They have been merged into a solution that has been put together to meet the exact needs of the user. Users see exactly the functions and processes they are responsible for, based on their specific role in the company, their industry, their region and their authorizations. The HR for Dynamics Toolbox is a holistic offering, but it is tailored to the needs of each employee. Such a custom-fit solution is a game changer for the digital transformation of HR departments worldwide.
The HR for Dynamics Toolbox has been continuously developed for over 17 years and has a high level of maturity in all areas. The 16 HR modules cover the entire employee lifecycle - from recruiting to employee management to employee development. Whether it's video conferencing with applicants via Microsoft Teams, employee development via the Hubdrive Talent module to CV parsing - HR for Dynamics can deliver the full 360° digitization of HR.
HR for Dynamics is the Toolbox of possibilities for large-scale and quick-to-implement improvements in the HR department and the entire company.
How exactly does the HR for Dynamics Toolbox work?
How do customers know which apps, features and best practices they need to get exactly the HR management solution they currently require? Microsoft, Hubdrive and other software vendors have put together the HR for Dynamics Toolbox to help. The Toolbox lists all the features and enhancements that customers around the world want as part of their digitization in HR. Like a car manufacturer's car configurator, customers or their Implementation Partners put together the modules they need for the upcoming improvements in HR. Customers can then obtain targeted information about these areas or have the selected areas presented and offered to them.
At the end of the day, the result is a customized HR solution for each customer and each employee - a holistic solution with a fantastic user experience. The seamless integration, both of the user interface and the data, is ensured by the Dynamics 365 platform. Users experience the compilation as a single HR solution - their HR solution.
The potential for Microsoft Partner is huge
The HR for Dynamics Toolbox extends the Microsoft Dynamics 365 Business Platform with basic functions that are needed by almost every customer employee. Recruiting, personnel management or time tracking are good examples. The potential is huge! HR for Dynamics Toolbox is available for all segments from 30 employees up to large enterprises, government agencies and NGOs in 36 countries.
For Microsoft Dynamics Partners, this means a massive increase in demand for Dynamics 365 and Office 365 licenses as well as standardized implementation services and support. In addition to recurring revenue for Hubdrive and Microsoft licenses, Partners can market complementary add-on solutions of their own.
To monetize this potential, Hubdrive offers Microsoft Dynamics Partners a complete and professional portfolio of go-to-market services, co-sell services, support for developing extensions to the Toolbox, and even support for efficient and secure implementation according to best practice approaches.
In implementation services, HR for Dynamics provides Partners with secure projects that are low risk based on best practices. After implementation, many customers want further customization and personalization of solutions, as well as maintenance and support contracts. In addition, customer satisfaction increases and churn decreases for licenses and services.
For more information on the Partner Offering, click here: Learn more
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Potential for Microsoft Employees
"Our mission is to empower every person and every company on the planet to achieve more." Satya Nadella (CEO Microsoft)
Through its business platform strategy and partner engagement, Microsoft currently has the most exciting offering for HR customers worldwide. Microsoft along with Hubdrive and the Dynamics Partners together offer the most disruptive and innovative HR management solution in the world with the HR for Dynamics Toolbox. No competitor offers such a comprehensive library of features, best practices for immediate use, and country-specific rule sets. In this combination, HR for Dynamics Toolbox not only outperforms the competition, but more importantly, it exceeds customer expectations across the board.
New customers who are not yet Microsoft Dynamics 365 users are won over by the power of the platform and the holistic HR solution it enables, and want to join the Dynamics community. For organizations already using Microsoft Dynamics 365, the level of usage (consumption) increases significantly.
With a holistic HR solution, Microsoft can disrupt the enterprise software HR market. As Jean-Philippe Courtois (Executive Vice President, Microsoft) said at our $100 million ISV meeting: "Hubdrive, let's win the HR market together!"
Franziskus Lorey