Overview of working with Certificates
Objective
Information on the Certificate Structure
You create the certificate structure to assign employees a certificate that they should achieve. With the certificate structure and its underlying (prerequisite) skill levels, there is no path to follow. They can either bring the required skill levels with them from scratch, achieve them through a training plan, prove that they can do it through an exam or teach themselves. It is the Supervisor's duty to compare the current skill level with the required skill level and adjust it accordingly. - For example, in employee reviews or as soon as an exam has been passed.
The main difference to the training plan structure is that you do not provide your employees or trainees with specific training content or a fixed learning path in the certificate structure. The training plan structure takes the learner by the hand, so to speak, and provides a specific direction, including the order in which learning modules or training courses should be completed. You use the training plan structure to impart knowledge. You use the certificate structure to see whether the employee has been able to translate the knowledge learned into actual skill enhancements and to award a certificate as proof.
You can also use the certificate structure to compare your employees. If you roll out the same certificate to several employees, you can also see at the end which employee has achieved which skill grade.
Certificate Structure (example):
Certificate
- Skill Level A
- Exam A
- Training Event for Exam A
- Exam A
- Skill Level B
- Skill Level C
- Exam B
- Training Event for Exam B
- Exam B
- Skill Level D
Working with the Certificate Structure
- You can create global templates via the training module. You can roll out these templates centrally to any number of employees. Your trainees will then receive the same certificate with the associated skill levels and exams. The skill levels to be achieved are then a prerequisite for obtaining the certificate.
- Exams are optional elements. Within the certificate structure, they serve as proof that a skill level has been demonstrably achieved through an exam. The supervisor has the task of updating the skill level accordingly as soon as the employee has passed an exam, for example, and thus demonstrated that they have reached a certain skill level.
Recommendations
- It is recommended that you roll out exams using either the training plan structure or the certificate structure to prevent duplicates.
- Also read the information on the Training Plan Structure to understand how to best work with both structures.